Trustindex verifies that the original source of the review is Google.
Suresh Ellapan
27 July 2026
Trustindex verifies that the original source of the review is Google.
My wife and I are truly grateful to Dr. Tivya and her amazing nurse, MsTharani, for the exceptional care they have provided.
My wife has Hashimoto's thyroiditis and had been struggling to find answers despite consulting several doctors over the years. Most of our previous consultations focused on adjusting her medication dosage whenever her blood test results changed, but we always felt that the underlying cause and the bigger picture were being overlooked. It was becoming increasingly frustrating and emotionally exhausting.
From our very first consultation with Dr. Tivya, we immediately noticed a difference. She took the time to listen patiently to my wife's medical history, symptoms, concerns, and lifestyle without making us feel rushed. Rather than simply looking at numbers on a laboratory report, she looked at my wife as a whole person. She carefully connected the different aspects of her health and explained how they could be contributing to her condition.
What impressed us the most was Dr. Tivya's holistic and patient-centred approach. She didn't just prescribe medication; she educated us about Hashimoto's, discussed realistic lifestyle modifications, dietary considerations, stress management, and long-term strategies that could complement medical treatment. Every recommendation was explained thoroughly, giving us confidence that we were finally receiving personalised care instead of a one-size-fits-all approach.
It is becoming increasingly rare to find doctors who genuinely take the time to listen, answer every question patiently, and involve patients in their treatment journey. Dr. Tivya's compassion, knowledge, and dedication made us feel heard, respected, and reassured throughout the consultation.
We would also like to express our sincere appreciation to Nurse Tharani. She is truly one of the best nurses we have ever encountered. She is warm, approachable, compassionate, and incredibly efficient. From coordinating appointments to assisting during consultations and answering our queries, she always made us feel comfortable and welcomed. Her professionalism, kindness, and knowledge were evident in every interaction, and she consistently went above and beyond to ensure everything ran smoothly.
Healthcare is not only about prescribing the right medication,it is also about making patients feel understood, supported, and hopeful. Dr. Tivya and Nurse Tharani embody exactly that.
We left the clinic feeling far more informed and optimistic than we have after any previous consultation. We are genuinely thankful to have found this clinic and look forward to continuing my wife's care here.
If you are looking for a doctor who truly listens, takes a holistic approach, and treats patients with empathy and respect, I recommend Dr. Tivya and her team highly enough. Thank you once again for the outstanding care and dedication.
Ho Ngen
23 June 2026
Trustindex verifies that the original source of the review is Google.
Poonarasy Kuppusamy
23 June 2026
Trustindex verifies that the original source of the review is Google.
She is really good and her advise helped to improve my health status. Thank you doctor.
ruby jennie
23 June 2026
Trustindex verifies that the original source of the review is Google.
Nice and helpful🥰 Thankss~
Jeffrey Ananthan Robert
5 June 2026
Trustindex verifies that the original source of the review is Google.
Gifted to see Dr. Tivya. Explained everything in detail about DM, Kidney Functions , Cholesterol and related matters. Down to earth person, very precise on the medication and how it helps the body to adjust accordingly. TQ VM Doctor. Your Reception Nurse , really super helpful and friendly.
thurga kanapathy
29 May 2026
Trustindex verifies that the original source of the review is Google.
Dear Dr. Tivya and her Staff nurse Tharani (Introduced by Dr Khoo Yan Teng),
I would like to express my heartfelt gratitude and appreciation for the exceptional care and kindness shown to my mom and me throughout our visits.
During our very first appointment, my mom was experiencing hypo, and I was alone managing her in a wheelchair. Your staff nurse immediately attended to my mom, checked her blood sugar level, and noticed that I was struggling to support her. She immediately went above and beyond by getting bread and a chocolate drink for my mom without being asked. What touched me most was that she refused to accept any payment when I offered to pay her.
That act of compassion meant a great deal to me during a very stressful moment. Throughout all our follow-up visits, she has consistently been polite, patient, professional, and incredibly helpful. She truly embodies the qualities of an outstanding nurse empathy, kindness, attentiveness, and genuine care for her patients.
Dr. Tivya, thank you as well for your professionalism, patience, and compassionate care. What I appreciate most is the way you explain my mom’s condition clearly and accurately, helping us understand not only what is happening but also how to manage it effectively. Your detailed explanations, practical guidance, and willingness to answer our questions have given us confidence and peace of mind. This has strengthened our trust in your care and has made a significant difference in mom’s healthcare journey. Sincere thanks and appreciation.
Warm regards,
Thurga
Johan Khamis
23 May 2026
Trustindex verifies that the original source of the review is Google.
Very good doctor.
Rainy Day
6 April 2026
Trustindex verifies that the original source of the review is Google.
I had a great experience with this specialist. Dr Tivya was professional, patient, and explained everything clearly. I felt comfortable and well taken care of during my visit.
Dr Tivya also personally followed up with me through phone calls and whatsapp about my appointments and medication, which I really appreciated. It made me feel supported throughout the process.
The staff were friendly and efficient as well. Highly recommended!
hs chong
5 April 2026
Trustindex verifies that the original source of the review is Google.
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